Candle care

Get every hour out of it.

A coconut wax candle rewards a little attention. Five minutes of care on the first burn decides how the next forty hours go.

Start here

The first burn sets the pattern

Wax has a memory. Wherever the melted wax reaches on the very first burn is the width every burn after it will follow.

Do this

Melt to the edge

Let the first burn run until the melted wax reaches the glass all the way around — usually two to three hours. Then you can put it out.

Avoid this

Tunneling

Blow it out too early and the wax remembers the narrow pool. The flame sinks into a tunnel, the walls never melt, and you lose hours you paid for.

Set the first burn for an evening when you will be home for a few hours. It is the single thing that matters most.

Every burn after

Four habits, every time

Trim the wick

To a quarter inch before every single burn. A long wick is what causes soot, smoke and a flame that dances too high.

Four hours max

Burn no longer than four hours at a stretch. Past that the jar gets hot, the wick mushrooms, and the scent starts to fade.

Keep it still

Away from vents, fans, open windows and doorways. Moving air makes the flame flicker, which soots the glass and burns wax unevenly.

Stop at half an inch

Retire the candle when about half an inch of wax is left. Burning past that overheats the glass and can crack it.

If something looks wrong

Fixes for the usual problems

Most of these are normal for natural wax, and most of them are fixable.

Wrap aluminium foil around the top of the jar, leaving a small opening above the flame, and burn for two to three hours. The trapped heat melts down the walls and levels the surface. Take the foil off, let it set, and burn normally from there. Never leave a foil-wrapped candle unattended.

The wick is too long or the candle is sitting in a draft. Put it out, let the wax set, trim the wick back to a quarter inch, and move it away from any moving air. Wipe the soot off the inside of the glass with a dry paper towel before relighting.

Give it a full melt pool — scent releases from the melted surface, so a small pool means a small throw. Also consider room size and airflow: an open-plan space or a running fan disperses fragrance fast. And noses adapt. You often stop noticing a scent in your own home long before your guests do.

That carbon ball forms when the wick burns long without trimming. It is harmless but it causes soot and a taller flame. Put the candle out, let it cool, and pinch or trim the mushroom off before the next burn.

This is normal for natural coconut wax. Frosting, small crystals and an uneven top after a burn are signs the wax has not been treated with hardeners or additives. It changes nothing about how the candle burns or smells.

Too much melted wax around a short wick. Put it out, pour off a little of the liquid wax into foil once it is safe to handle, let the rest set, and make sure the wick stands clear before relighting.

Pour boiling water into the jar and let it stand until the leftover wax floats and hardens on top, then lift it out and wash the jar with soap and warm water. The clean glass works for brushes, jewellery, plants or spare change. Never pour melted wax down a drain.

The rest of the collection

Sprays and car diffusers

Room & body sprays

Alcohol-free, 4 oz

  • Shake well before every use — the fragrance settles
  • Hold about eight inches away and mist, do not soak
  • On skin, test a small patch on your wrist first
  • Safe on linens, but spot-test silk, velvet and anything dry-clean only
  • Keep away from the eyes and out of reach of children
  • Store out of direct sunlight and away from heat

Car diffusers

Hanging wood, refillable

  • Add a few drops of oil to the wood and let it absorb before hanging
  • Hang where it cannot swing into the driver or block your view
  • Keep it off painted, plastic and leather surfaces — fragrance oil damages those finishes
  • Scent lifts when the car warms up, so it will be strongest on a hot day
  • Refresh with a few more drops when it fades, roughly every three to four weeks
  • Take it down before a car wash or valet
Non-negotiable

Never do these

A candle is an open flame. These rules are not suggestions.

Never leave a burning candle unattended

Never burn near curtains, bedding, paper or anything that catches

Never leave one within reach of children or pets

Never move a jar while it is lit or the wax is liquid

Never burn on an uneven or heat-sensitive surface

Never fall asleep with a candle burning

Never use water to put a candle out — the glass can shatter

Never burn one past the last half inch of wax

Never relight a jar that is cracked or chipped

Ready for your next scent?

Candles, room & body sprays and car diffusers — the same scent, made for wherever you are.