Legal
Privacy Policy
What we collect, why we collect it, and what you can ask us to do about it.
Last updated: August 27, 2026
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Who we are
This Privacy Policy explains how DJAED KREYOL LLC, trading as Djaed Kreyol Lite (“we”, “us”, “our”), collects, uses and protects your information when you visit djaedkreyollite.com, place an order, or contact us.
By using the site you agree to this policy. If you do not agree with it, please do not use the site.
Registered address: Bloomfield, New Jersey 07003, United States
Contact for privacy questions: [email protected]
Information we collect
We collect three kinds of information.
Information you give us
- Name, email address, phone number and shipping address when you place an order
- Billing details submitted at checkout
- Anything you write to us through the contact form, email, text or social media
- Your email or phone number if you sign up for updates
- Reviews, photos or feedback you choose to submit
Information collected automatically
- IP address, browser type, device type and operating system
- Pages you viewed, how long you stayed and which link brought you here
- Cookie and similar identifiers, as described below
Information from other sources
- Order and payment confirmations from our payment processor
- Delivery status from shipping carriers
- Basic profile or engagement data if you interact with our social media or ads
We do not collect or store your full payment card number. Card details go directly to our payment processor.
How we use your information
We use what we collect to:
- Process, pack and ship your order, and handle returns or exchanges
- Send order confirmations, shipping notices and service messages
- Answer your questions and provide customer support
- Send marketing emails or texts, where you have asked to receive them
- Improve the site, our products and how we describe them
- Detect and prevent fraud, abuse or misuse of the site
- Meet our legal, tax and accounting obligations
We do not sell your personal information.
Cookies and tracking
Cookies are small files stored on your device. We use them to keep your cart working, remember your preferences, and understand how the site is used.
- Essential cookies keep the cart and checkout functioning. The site does not work properly without them.
- Analytics cookies tell us which pages get visited and where people drop off, in aggregate.
- Advertising cookies may be used to show our products to you on other platforms and to measure whether an ad worked.
You can block or delete cookies in your browser settings. Blocking essential cookies will break checkout.
Fill in: list the specific tools in use — for example Google Analytics, Meta Pixel, TikTok Pixel — and link each provider's own privacy policy.
When we share information
We share personal information only with parties who need it to do a job for us, and only for that job:
- Payment processors to take payment and screen for fraud
- Shipping carriers and fulfillment partners to deliver your order
- Email and SMS platforms to send the messages you signed up for
- Analytics and advertising providers as described above
- Professional advisers such as accountants or lawyers, where necessary
We may also disclose information where the law requires it, to enforce our terms, to protect our rights or someone's safety, or as part of a merger, acquisition or sale of business assets.
Marketing messages
We send marketing emails or texts only to people who asked for them. Every marketing email has an unsubscribe link, and you can reply STOP to any text.
Unsubscribing from marketing does not stop transactional messages — you will still get order confirmations and shipping notices for purchases you make.
Fill in: if you send SMS, add your message frequency, that message and data rates may apply, and your HELP keyword instructions. Carriers require this.
How long we keep information
We keep order records for as long as needed to fulfil the order, handle returns, and meet tax and accounting requirements — typically one to two years.
Marketing contacts are kept until you unsubscribe. Support messages are kept while your question is open and for a reasonable period afterwards. Analytics data is kept in aggregate form.
How we protect information
The site uses encrypted connections, and access to customer data is limited to the people who need it to do their work. Payment card details are handled by our payment processor and never stored on our systems.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect what you give us and will notify you if a breach affects your information and the law requires it.
Your rights and choices
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you and get a copy
- Ask us to correct information that is wrong or incomplete
- Ask us to delete your information, where we are not required to keep it
- Opt out of marketing at any time
- Opt out of the sharing of your information for targeted advertising
- Ask us not to discriminate against you for exercising these rights
To make a request, email [email protected]. We may need to verify your identity before acting, and we will respond within the time the law allows.
Fill in: name the specific laws that apply to your customer base — for example CCPA/CPRA for California residents, or GDPR if you sell into the EU or UK — and add the extra disclosures each one requires.
Children's privacy
This site is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has given us personal information, email us and we will delete it.
Links to other sites
Our pages may link to other websites — social media, payment providers, shipping trackers. We do not control those sites and are not responsible for their privacy practices. Read their policies before giving them your information.
Visitors outside our country
We operate from the United States. If you visit or order from elsewhere, your information will be transferred to and processed in that country, where privacy laws may differ from your own.
Changes to this policy
We may update this policy as our business or the law changes. When we do, we will update the date at the top of the page. Significant changes will be announced on the site or by email.
How to contact us
Questions about this policy, or about the information we hold on you:
Email: [email protected]
Mail: Bloomfield, New Jersey 07003, United States
Contact form: djaedkreyollite.com/contact-us
Questions about your information?
Write to us and a real person will answer.